Service
Insurance Claim Assistance
The repair is the easy part. The paperwork is where most people lose a week.
Bring us the claim number and we take it from there: documented estimate, photos, submission to the adjuster, and any supplement negotiation if we find additional damage during teardown. You approve the plan; we deal with the carrier.
What’s involved
All major carriers
We've worked with every major insurer serving East Tennessee for three decades.
Supplements handled for you
Hidden damage found during teardown gets documented and submitted without you making a single phone call.
You pick the shop
Tennessee law puts the choice of repair facility with the vehicle owner, not the insurance company.
Clear on your deductible
You'll know what the claim covers and what you owe before work begins — no surprises at pickup.
Questions we get asked
- Do I need to get three estimates?
- Almost never anymore. Most carriers accept a single documented estimate from the shop you choose. If yours asks for more, we'll help you sort it out.
- What do I need to bring?
- Your claim number, the adjuster's contact information if you have it, and your insurance card. That's usually enough to get started.
- What if the insurance estimate is too low?
- That's common on a first pass, because adjusters write from photos. We document the additional damage and submit a supplement directly to the carrier.
Other services
Damaged vehicle? Send us photos.
Get a free, no-obligation estimate from your driveway. We'll tell you what it takes to fix it and how long it will be in the shop.